Tip of the Month

Hidden Opportunities on your Service Drive.

Prospecting for inventory on the service drive is in high gear, but if you are only using your CRM to find prospects, you are missing over half of the opportunities.  According to NADA statistics, over 60% of your service customers did not … Read More

Increase Service Drive Purchases.

The service drive is one of the best places to find pre-owned inventory.  Below are some tips and best practices: Set realistic expectations for your team, because not every upcoming service appointment is a potential purchase. Leverage your CRM to identify … Read More